Client Success Manager

Job description

Part of Docler Holding is an online advertising agency that offers a great environment with an exceptional team atmosphere. We are seeking an experienced client service relationship manager with exceptional communication skills and loves to work with numbers. Our team spans the globe and offers a truly exciting place to work. Work location is Cyprus.

 

What you will really be doing

  • Working on strategies to improve communication
  • Reviewing daily spending targets
  • Collaborating with sales managers
  • Educating clients about new products
  • Understanding the clients’ goals
  • Serving as the primary day-to-day contact for assigned clients

Requirements

  • Bachelor’s degree from an accredited university or college
  • Good English and French or German language knowledge 
  • Preferably 2 – 3 years’ experience in an Account Management role at an agency
  • Demonstrated experience with crafting account plans and designing campaigns to run online
  • Outstanding interpersonal skills with an ability to understand and manage relationships
  • Experience in working with Excel, Word, Internet browsers and other internet tools
  • Experience working with CRM
  • Excellent time management skills; accustomed to scheduling meetings days, weeks, and months in advance

What we offer

  • Competitive salary
  • Conferences, certifications, technical workshops, trainings and language courses
  • Possibility to advance in the company (career development, opportunity to work on new projects)
  • Multi-cultural environment, 30 different nationalities, English being the official language