Customer Development Representative (in three shift)
Every big company starts small. What was once a small garage project is now one of the 35 most visited websites in the world! Our teams have worked hard to get us here, and we’re looking for dynamic minds to keep pushing forward. Join our #DoclerSquad and work with peers from over 30 different countries. Together, let’s tackle exciting projects, have loads of fun, and help to shape the #LifeAtDocler.
Our fantastic Model Development team is growing so we are looking for new team members. The ideal candidate is someone who is humble and hungry for success, collaborates well, love to talk to clients and able to understand the urgency of their business needs. We believe exceptional customer service is about putting people at the center, not cases or tickets. We are looking for awesome people who are open-minded, passionate and take pride in the ownership of their tasks while functioning fully in a team setting.
With us, you will…
Create a wonderful customer experience as you understand that making a customer happy is crucially important to a business's success
Be the primary point of contact and build long-term relationships with assigned business partners
Evaluation of business' partners needs and suggest our solution to meet mutual objectives
Be creative, friendly, and solution-oriented with business partners and colleagues
Look for ways to constantly improve processes
What we expect from you...
Ideally 1-2 years of customer support experience dealing with complex issues, troubleshooting and problem solving
Excellent verbal & written language skills and practical experience in English
Willingness to travel
Outstanding communication and representation skills to represent the company on different events (international travelling opportunities)
Exceptional writing abilities to provide clear and empathetic customer support through email and live chat
Flexibility when it comes to working hours, as our shifts can be day or night
Great sense of humor and able to work under pressure
Be legally authorized to work in Hungary
In return, you will get…
We're offering a range of 410,000 HUF - 460,000 HUF (gross/month) for this position
Free breakfast every day - because you can’t tackle a full day on an empty stomach.
Gym membership at Sportkártya so you can lift, or run, or flex, your way.
We’ll make sure your eating well and feeling great, but on the days you don’t feel so great, we’ve got you covered with Medicover.
Did we mentioned we have the best security guards ever! Apart from keeping our building safe, they make sure your vehicles are well protected! You are more than welcomed to park for free in our parking lot.
On your first day of work, bring a duffel bag! We are going to load you up with gifts and goodies.
Last but not least…you’ve probably already guessed that the vibe in our workplace is friendly and fun… but that’s a bit of an understatement.
For us the health of our colleagues and candidates is the most important, therefore our recruitment and the entire onboarding process is solved via online tools (e.g. video interview) without personal meetings. We are still very happy to receive and review your application.
We are in it for the long haul so your future is safe with us.
We are always on the lookout for fresh talent to join our #doclersquad!