Office Travel Agent

Job description

Docler Holding is a multinational IT and Media company headquartered in Luxembourg.
Created in 2001 and powered by the ideas and visions of young and enthusiastic Hungarian entrepreneurs, today Docler Holding boasts worldwide reach and a global presence. The Group develops and operates world leading websites in the live streaming industry and has also created a large number of highly diversified companies which experience ongoing growth in the fields of ICT, media and entertainment. Join us!

 

What you will really be doing

  • Plan and buy flight tickets on international and national airlines
  • Plan and buy train tickets, car transfers
  • Book hotel rooms thought OTA’s or direct by the hotels, online or per phone
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our database, saving all documentation for the finance team
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets

Requirements

  • Proven work experience as a travel specialist
  • Ability of using Amadeus is a big advantage
  • Excellent knowledge of computer reservations systems and e-travelling
  • Fluency in English; multilingualism is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage

What we offer

Salary and benefits

  • Competitive salary
  • Meal vouchers
  • Private health insurance
  • Additional holiday entitlement based on length of service with the company
  • Free gym membership

Company culture

  • Dynamic and friendly atmosphere
  • A multi-cultural environment made of 30 different nationalities, with English as the official language
  • Daily breakfast in the office
  • Free coffee, tea, and fresh fruit every day
  • Fantastic events, including Christmas Parties, Family Days, Hackathons and other surprises
  • Chill rooms, creative areas, and LAN parties
  • Company branded merchandise (goodies)
  • High quality of life offered by Luxembourg

Professional growth

  • Opportunity to attend conferences, certifications, technical workshops, trainings, and meetups
  • Free language courses in the office
  • Enthusiastic professionals to learn from