Operational Director (Jasmin SSC)

Job description

Unique, exciting, fun-loving, and fast-growing – Welcome to Docler Holding! Since launching in 2001, we have created products and experiences that entertain millions of people across the globe. We now serve more than 50 million users a day and are consistently among the top visited websites in the world with following in the millions!

Some of our top-ranking websites include:

- Livejasmin.com, a market leader in the live streaming industry

- Jasmin.com, a platform that helps people make authentic connections

- Oranum.com, a pioneer in the online esoteric space and the world’s biggest live esoteric site

The Operational Director – Shared Service Centre (SSC) is a key member of the senior management team, reporting to the CEO of Docler Holding will be charged with advancing the next chapter of our transformation, modernizing (leveraging technology) and optimizing the businesses operations in order to drive our business strategy faster both in terms of growth and efficiency. The Operational Director oversees the SSC entity operations and expansion.

With us You will

  • Partner with the CEO-Docler Holding in creating the short- and long-term vision of the company, and participates in setting the related strategy, goals and priorities
  • Work closely with senior management
  • Lead operations of the company including Customer Support, Account Management and Business Development
  • Lead department leaders to encourage maximum performance and dedication
  • Ensure highest level of compliance and excellence from the Customer Support department
  • Design and implement business operations, ensure effectiveness, validate and implement business strategies
  • Monitor the strict adherence to governance and setting high standards of professionalism across the functions
  • Promote the company culture and vision internally and externally
  • Represent the company as a member of the board of different associations


We'd love to meet someone with

  • 7 years of experience in senior management within a global IT industry preferred
  • High energy and resourceful leader with the capability to quickly take control of responsibilities and establish himself/herself as a credible strategic business partner
  • Dynamic profile with a natural leader aura, that enjoys developing teams/structures
  • Strategic and a solution-oriented person with an entrepreneurial mindset
  • Demonstrated operational experience in supervising Operations, HR, and customer support function 
  • Executive presence with the ability to effectively influence and drive change across all levels of the organization.
  • Outstanding leadership and communication skills with the ability to present views in a clear and compelling manner and develop trust and influence as a senior thought-leader with a broad relationship base.
  • Global knowledge and experience with a stint at Fortune 500 IT company preferred.
  • English: excellent written and verbal skills, any other European language is an advantage

In return you will get

  • An attractive salary package that matches your role and responsibilities.
  • Free breakfast every day - because you can’t tackle a full day on an empty stomach.
  • Gym membership at Sportkártya so you can lift, or run, or flex, your way.
  • We’ll make sure you're eating well and feeling great, but on the days you don’t feel so great, we’ve got you covered with Medicover.
  • Did we mention we have the best security guards ever! Apart from keeping our building safe, they make sure your vehicles are well protected! You are more than welcome to park for free in our parking lot.
  • On your first day of work, bring a duffel bag! We are going to load you up with gifts and goodies.
  • Last but not least…you’ve probably already guessed that the vibe in our workplace is friendly and fun… but that’s a bit of an understatement.

For us the health of our colleagues and candidates is the most important, therefore our recruitment and the entire onboarding process is solved via online tools (e.g. video interview) without personal meetings. We are still very happy to receive and review your application.

We are in it for the long haul so your future is safe with us.

We are always on the lookout for fresh talent to join our #doclersquad!